All products of Datron purchased by PRIVATE CUSTOMERS have 2 years of warranty for all  production flaws. During the warranty period the product will receive free repair.

The European guarantee of compliance is applied to all products and lasts 24 months.  The product must be used correctly, following and respecting the instruction manual.

All products of Datron purchased by CUSTOMERS WITH VAT REGISTRATION have 1 year of warranty for all production flaws. During the warranty period the product will receive free repair.

Damages caused by incorrect use of the product are not covered under warranty. The company assumes no liability for direct and indirect damages caused by incorrect use.

Our wine coolers have shipping insurance during transport. When you receive the product please CHECK VERY CAREFULLY THAT THE PACKAGE HAS NO DAMAGES, if you have any doubts please write “UNCLOSED PACKAGE – DAMAGED PACKAGING” on the delivery note; unique value note in case of complaint.

We recommend to keep the original packaging for any possible product assistance needs.

DEFECTIVE PRODUCT

In case of imperfections or manufacturing defects of the delivered product, it is necessary to communicate the defect within 3 days of delivery date by opening a SUPPORT TICKET and attaching photographic documentation.

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